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Terms of Use

Last updated: 3 October 2026

About these terms

These terms cover your use of Hourcrumb: the apps for iPhone and Android and the web app at hourcrumb.com (together, the service). The service is provided by TENDANTO LTD, a company registered in England and Wales (company number 17481182), registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. When you create an account, you tick a box to confirm that you're at least 18 and accept these terms, and we record when you did and which version you accepted. If you use Hourcrumb without an account, these terms apply to that use too; if you don't agree with them, please don't use it.

How we handle personal data is explained in our privacy policy at https://hourcrumb.com/en/privacy/.

The service

Hourcrumb is a time log. You can use it for free without an account; your data then stays on your device. With an optional account and a Hourcrumb Plus subscription, your data is backed up and synced across your devices and the web app, and you get extra features such as weekly plans and AI day drafts. The app shows what Plus includes before you subscribe.

Your account

  • You must be 18 or older to use Hourcrumb, with or without an account. You confirm this when you create an account.
  • Give accurate details and keep your sign-in details safe. You are responsible for what happens under your account; tell us at support@hourcrumb.com if you think someone else is using it.
  • You can delete your account at any time in the app or at https://hourcrumb.com/en/tracker/settings/.

Hourcrumb Plus

  • Plus is an auto-renewing subscription bought in the App Store or Google Play. The store charges you and handles payment, and its own terms apply too. The price and billing period are shown before you buy.
  • It renews automatically at the end of each period unless you cancel at least 24 hours before the renewal date. Cancel in your App Store or Google Play subscription settings. Deleting the app or your account doesn't cancel it.
  • Refunds are handled by Apple or Google under their refund policies; we can't refund store purchases ourselves. This doesn't affect any rights you have under consumer law.
  • If we change the price, we announce it in advance. The store tells you before the new price applies and, where required, asks for your agreement. You can cancel before it takes effect.
  • Plus belongs to your Hourcrumb account. Once you subscribe in the app, it also unlocks in the web app when you sign in.
  • Features that are free stay free. Plus adds to them; it doesn't take them away.
  • If Plus ends, syncing and the Plus features stop. Your data on your devices stays there and keeps working, your weekly plans are kept and come back when you have Plus again, and what you synced stays on our server until you delete your account.

AI day drafts

  • AI day drafts are optional and part of Plus. You choose No AI, on-device AI or Cloud AI in Settings, and can change it at any time.
  • An AI draft is a suggestion and can be incomplete or wrong. Nothing counts as logged time until you confirm it, so check it first, especially if you use your times for invoices or payroll.
  • Cloud AI uses Google's Gemini models through our server, and only after you agree to it in the app; on-device AI in the web app uses the model built into Chrome. Cloud AI is offered only in countries where Google's Gemini API is available. Like the rest of Hourcrumb, they're only for people 18 and older. The privacy policy explains what Cloud AI sends and who keeps what.
  • We may limit how many AI drafts can be made in a day or a month, pause AI drafts, and change the AI model or provider. Before a new provider receives anything, we update the privacy policy and ask for your agreement to Cloud AI again.

Acceptable use

Please don't:

  • use Hourcrumb for anything unlawful;
  • try to access our systems or other people's accounts without permission;
  • disrupt or overload the service, for example with automated bulk requests;
  • misuse the AI features, for example by trying to make them produce anything other than a draft of your own time, or to get around their limits or safety measures;
  • get around subscription checks or resell the service;
  • copy, modify or reverse engineer the apps, except where the law allows it.

Your content

The projects, time entries and notes you create are yours. You allow us to store, copy and transmit them only as needed to provide the service, for example to sync them between your devices or, if you turn on Cloud AI, to have a day drafted. We don't claim ownership of them and don't use them for anything else.

Without Plus, your data exists only on your device, so you are responsible for keeping backups. Use the backup export in Settings regularly. We can't recover data lost from a device, and we recommend keeping your own backups even with Plus.

Our app

The apps, the Hourcrumb name and the design belong to TENDANTO LTD. We give you a personal, non-exclusive, non-transferable licence to use them in line with these terms.

Availability and changes

We work to keep Hourcrumb running well, but we can't promise it will always be available or free of errors. We may need maintenance time, and we may change, add or remove features. If a change significantly affects Plus, we give you reasonable notice.

No warranty

To the extent the law allows, the service is provided as is and as available, without warranties of any kind. Hourcrumb helps you log time; please check your totals before relying on them, for example for invoices or payroll. Nothing in these terms limits your statutory rights as a consumer.

Limitation of liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be excluded or limited by law, including your mandatory rights as a consumer.

Subject to that, we are not liable for losses that were not reasonably foreseeable, for loss of data stored only on your device, or, if you use Hourcrumb for business, for loss of profit, revenue or business opportunity. Our total liability to you is limited to the greater of £50 and the amount you paid for Plus in the 12 months before the claim arose.

Ending your use

You can stop using Hourcrumb and delete your account at any time. We may suspend or close your account if you seriously or repeatedly break these terms, or if the law requires it. Where we can, we tell you why first. Your data on your devices stays there. Closing an account doesn't cancel a store subscription; cancel it in the App Store or Google Play.

Apple's standard licence (iOS)

If you use Hourcrumb on an iPhone or iPad, Apple's Licensed Application End User License Agreement also applies: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. These terms are between you and TENDANTO LTD, not Apple. Apple is not responsible for the app, its content, maintenance or support, and Apple and its subsidiaries are third-party beneficiaries of that agreement.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere, you keep the protection of the mandatory laws of your country and can also bring a claim in your local courts.

Changes to these terms

We may update these terms. We change the date above and, for significant changes, tell you in the app or by email before they take effect. If you don't agree with the new terms, you can stop using Hourcrumb and delete your account.

Contact

TENDANTO LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Email: support@hourcrumb.com.